Privacy Policy
Last Updated: October 2026
Privacy Policy
At TNN General Trading L.L.C, we are aware of the importance of your privacy. This Policy describes the types of information we collect from you when you visit our website or contact us for glass machinery or machinery accessories, spare parts, tools or related items, as well as how we will use, store and protect this information.
By using this website, you are acknowledging that you understand and agree to the terms of this Privacy Policy.
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1. Information Collected
You may provide us with personal information when you contact us for product information or a quotation. This information may include your name, company name, email address, phone number, location, product and/or machine requirements, quantity, message or inquiry. You may also provide us with any other information that you consider necessary.
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2. Automatically Collected Information
We collect certain information about your use of this website. This information may include your Internet Protocol (IP) address, the website from which you visited us, your browser type, the device type you used, the operating system you use, the date and time of your visit, the pages you viewed, general information on your website usage, and other click-stream data.
We also automatically collect such information so that we can administer and improve the website, its functionality and your overall experience, and for website security and performance.
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3. How We Use Your Information
We may use your information for the following purposes:
- Answer your questions
- Provide information about our products
- Generate quotations
- Respond to technical and commercial queries
- Interact with our customers and suppliers
- Improve our website and product information
- Analyze our website traffic
- Protect the website
- Prevent fraud and abuse of our site
- Meet our legal obligations
We do not sell your personal information to third parties.
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4. Products and Services Covered by this Website
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Glass Processing Machine
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5. Cookies
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6. Google AdSense & Advertising
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7. Google Analytics and Similar Services
Sometimes we also use Google Analytics or other analytics services to help us better understand how people use our website.
Analytics instruments may detect things like:
- Pages viewed
- Dwell time
- Traffic sources
- Device information
- Browser information
- Approximate location
- Website browsing and interaction information
This information helps us improve our website, product categories and overall user experience.
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8. Product Inquiry & Quote
If you contact us regarding glass machinery, accessories, spare parts or fittings, we may keep a record of your inquiry information so that we can reply or give you a quotation.
This might cover information about:
- Machine model
- Kind of product
- Spare parts
- Figure or reference information
- Specifications
- Delivery address
- Shipping specifications
- Business contact information
We use this information for legitimate business communications and for purposes relating to your order only.
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9. Third-Party Services
We may use third-party services for:
- Web hosting
- Analytics
- Email correspondence
- Security
- Sponsored content
- Site maintenance
These service providers may process limited information where necessary to provide their services.
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10. External Links
On our website we may provide links to third-party websites. We are not responsible for the privacy practices, security or content of any external sites.
We recommend that you check the privacy policy of any third-party website before you disclose any personal information to them.
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11. Data Security
We take reasonable technical and organizational measures to protect personal information from:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
- Destruction
However, no Internet-based system can be guaranteed to be 100% secure.
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12. Data Retention
We may keep personal and business information for as long as is necessary to:
- Answer questions
- Maintain business records
- Provide customer service
- Process quotations or orders
- Comply with the law
We securely archive or delete information that is no longer needed.
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13. International Customers
TNN General Trading L.L.C caters to customers and business partners that may be located in different countries. Personal or business information may, where necessary, be transferred for processing to different jurisdictions in accordance with applicable law.
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14. GDPR and Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as: • Right to access your data • Right to request rectification • Right to request erasure • Right to restrict processing • Right to object to processing • Right to withdraw consent • Right to data portability To exercise any of your applicable privacy rights, you can contact us.
